Registration

Online registration has been closed.

All Participants except plenary and invited speakers need to register for the conference through the Abstract Submission / Registration system or on-site registration desk. Registration and payment are handled by KNT-CT Global Travel CO., LTd., the official conference assistant.

[Notice to the plenary and invited speakers]
The plenary and invited speakers do not need to make on-line registration, but are asked to create their own account on the system above for accurate information. The optional registration for tutorial and accompany person is available using an account through the system.

If you have any inquiries, please contact to:
ICSCRM2019 Registration Desk, KNT-CT Global Travel CO., LTd. (icscrm2019-regist@or.knt.co.jp).

Registration Fee

	Until July 31 (JST)	August 1 – September 8 (JST)	On-site
Regular	JPY 80,000	JPY 95,000	JPY 105,000
Student	JPY 30,000	JPY 40,000	JPY 50,000

The regular registration fee includes admission to all technical sessions, program book, abstracts (provided USB memory), lunch, coffee break, a copy of the conference proceedings, and admissions to the welcome reception and the banquet.
Student participants may be asked to submit a copy of student ID to the Registration desk for confirmation.
Only a copy of the proceedings is not included in the student registration fee (but an access right to an electronic version (eBook) is included).
Additional copies of the conference proceedings may be purchased.
[IMPORTANT] Please note that Banquet will be held at Nijojo Castle (a world heritage) with limited capacity. We kindly ask you to make an early-bird registration (before July 31) for securing your admission. [July 9]

Accompany Person (Optional)

Your partner and/or family can attend to welcome reception and banquet with you by paying accompany person fee.

[IMPORTANT] Please note that Banquet will be held at Nijojo Castle (a world heritage) with limited capacity. You can arrange this option even after completing your registration, we kindly ask you to choose this option together with an early-bird registration (before July 31) for securing your admission. [July 9]

	Online	On-site
Per One Person	JPY 10,000	N/A

Payment

All payments should be made in Japanese yen (JPY) by credit card (Master Card, VISA, American Express, and JCB) by September 8, 2019.
No registration / reservation will be confirmed without completion of payment.
Please use a credit card which is valid at least until Nov 2019.
Drawer of this online payment transaction will be “Kinki Nippon Tourist Co / Kinkinituponturisuto”. However, the company name might be slightly changed depending on the card company.
Credit card transactions might be recorded on your credit card statement about 10 days later due to system matter.

Change & Cancellation Policy

You will not be able to make registration, edit your registration information, nor online payment after the online registration deadline (September 8, 2019).
An email should be sent to ICSCRM2019 Registration Desk (icscrm2019-regist@or.knt.co.jp) for any changes or cancellation of registration after registration deadline.
The date and time of the change and cancellation will be based on the working hours (Mon – Fri 9:30-17:30 [JST] except national holidays (Feb. 11, Mar. 21, Apr. 27–May 6, Jul 15, Aug 12, Sep 16 & 23).
After working hours, cancellation will be made on the next day, which may incur charges.
Refunds will be made during or after the conference upon with deducting credit card service charges and the cancellation penalties as follows.

Until July 31	Handling charge of JPY 1,000
August 1 – September 8	Handling charge of JPY 1,000 + Penalty of JPY 10,000
On or after September 9	100% of the registration fee / No Refund

Visa Support

If you need a visa to enter Japan, we will assist you in providing following documents for your visa application:

Letter of Guarantee
Letter of Reason for Invitation
Schedule of Stay

In order to obtain our assistance, you must meet all three requirements below:

You are the author/co-author of an accepted paper or a member of the conference committee.

* Please note that acceptance of the paper will be finalized at July 16, therefore, after that applicants may receive the assistance.
You have completed online registration.
You have paid the registration fee.

If you wish to bring any accompanying persons and request the visa support for him/her with yours, he/she must be your legal spouse or children.
Please note that your request will not be accepted if any of these requirements is not satisfied.

For further inquiries, please send email to icscrm2019-regist@or.knt.co.jp.

For visa application details, please contact your nearest Japanese diplomatic mission.
Visa Information (Ministry of Foreign Affairs of Japan)

Registration Desk on Site

The registration desk will be open from Sep 29 to Oct 04, 2019.
All participants who have registered through the conference website are requested to stop by the desk to pick up your name holder and conference kit.

The detailed opening hours are the following:

Date	Time	Location
September 29 (Sun.)	15:00 – 19:00	near Main Entrance
September 30 (Mon.)	8:00 – 18:00	near Main Entrance
October 1 (Tue.)		near Annex Hall Entrance
October 2 (Wed.)
October 3 (Thu.)	8:00 – 15:30
October 4 (Fri.)	8:00 – 12:00

Contact Information

If you have any inquiries, please contact to:

ICSCRM2019 Registration Desk
KNT-CT Global Travel CO., LTD.
Jean Yen TEH (Ms.), Sayuri SEMA (Ms.)
Address: Sumitomo-shoji Kanda-izumicho Bldg. 13F,
1-13 Kanda izumicho, Chiyoda-ku, Tokyo 101-0024, Japan
Tel: +81-3-6891-9354 / Fax: +81-3-6891-9409
E-mail: icscrm2019-regist@or.knt.co.jp

– Office Hours –
Available: Mon – Fri 9:30-17:30 [JST] except national holidays (Feb. 11, Mar. 21, Apr. 27–May 6, Jul 15, Aug 12, Sep 16 & 23)
* The date and time of the cancellation and changes will be based on the working hours.

Certified Travel Service Manager: Yasuyuki Mochida (Mr.)
A Certified Travel Service Manager is responsible for supervising all transactions at the sales office where your travel arrangements are made. If you have any questions about your travel contract, please feel free to contact the managers specified above.

Plan & Operation

Global MICE Department, KNT-CT Global Travel CO., LTD.

Address: Sumitomo-shoji Kanda-Izumi-cho Bldg., 13F,
1-13 Kanda-Izumi-cho, Chiyoda-ku, Tokyo, 101-0024, Japan
Government Registration Number: Japan Tourism Agency No.2040
Full member of Association of Travel Agents
Member of Travel Agency Fair Trade Council

Privacy Policy

We are committed to protect the personal data of the applicants. Without an applicant’s consent, we will not use such data for the purposes other than operating and managing the Conference, responding to inquiries and providing data on the Conference and other related conferences to the applicants. The detailed information about processing of personal data is as follows.

KNT-CT Global Travel CO., LTD.

Privacy Manager: Tetsuya Omizo (Mr.)
Available: Mon – Fri 9:30-17:30 [JST] except national holidays (Jan.14, Feb. 11, Mar. 21 and Apr. 27 – May 6).
TEL: +81-3-6891-9600